Core Competencies For Passenger Terminal Operations And Management

Curriculum & Course Overview

Goal This STP will provide aviation personnel with the necessary knowledge, skills and attitudes to incorporate the core competencies involved with passenger's terminal operations management into their jobs at their home airport. Learning Objectives • After successfully completing this course, the trainees will be able to: • Identify what are the core competencies comprising passenger terminal operations management. • Identify the key practices within each competency. • Assess the core competencies employed at HKIA with those from their home airports. Primary Target Population Passenger Terminal Operations Managers. Secondary Audience: Aviation personnel from: Airport Police Rescue & Fire Fighting Border Control Custom & Excise Civil Aviation Authorities Airline station managers Ground services providers Entry Requirements • Undergraduate degree • Minimum 5 years work experience in aviation • Computer literacy

Training Specifications