Essential Soft Skills for NextGen Aviation Professionals (ESSNGAPO EN): Online
Training Provider: International Civil Aviation Organization, Canada
Curriculum & Course Overview
Structure • Course Introduction Section 1: Effective Communication - 1. What is the process? - 2. What are the methods? - 3. How do you incorporate active listening - 4. How do you communicate effectively? Section 2: Successful Teamwork - 5. Why is teamwork essential? - 6. How are teams developed? - 7. What is your work style? - 8. What are the different roles? - 9. How is diversity valuable? Section 3: Time Management - 10. Why is time management important? - 11. How can you become more efficient? - 12. What is the impact of stress? - 13. How can you reduce the impact of stress? Section 4: Engaging Presentations - 14. What are the challenges? - 15. How do you structure a presentation? - 16. How do you start and end a presentation? - 17. What are effective verbal and visual aids? - 18. How can you present with confidence? Section 5: Ethical Decisions - 19. What are positive personal attributes? - 20. What qualifies as ethical conduct? - 21. When are actions legal but unethical? Final Exam
Training Specifications
E-Learning
4 Hours
Standard / Multi-Engine
ICAO TRAINAIR PLUS
Training Provider
International Civil Aviation Organization, Canada
Location: Global
Approval: ICAO.GAT.COURSE.6075
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