IATA Travel and Tourism Consultant (TTC-001)
Training Provider: International Air Transport Association (IATA)
Curriculum & Course Overview
Goal 150-hour e-book diploma Study popular tourism destinations and improve your sales skills with IATA's Travel and Tourism Consultant course, to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, develop specialized knowledge of travel products and gain the skills to process ticket exchanges and reissues. Improve your sales skills to successfully turn prospect and existing customers into returning customers and learn how to understand how industry regulations affect your travel operations. Diploma code: TTC001EBEN01 Diploma format This is a self-study course, which will take you approximately 150 hours to complete , depending on your previous knowledge and experience. The course materials are provided in e-book format. You will have 12 months to complete the course and exam (enrollment validity), which starts from the date you purchase the course. The recommended level for this course is Entry-level and Intermediate. Performance will be based on an examination. Please refer to the Exam Information below for more details. Please note : Once you have completed the exam you will no longer have access to the course content, and after the 12-month enrollment validity expires you will no longer have access to the course content, nor will you be able to take the exam. Study with the help of an Instructor If you would prefer to study this diploma with the help of a local trainer, enrol at an IATA Authorized Training Center near you. Registration information Please refer to our payment methods and applicable taxes . When you click to purchase the course, you will be directed to log in to your Training Profile through our Customer Portal. Are you purchasing the course for several people at once? Please find out how on our Payment page . Registration Dev. Nations* USD 555 (e-book) Regular* USD 700 (e-book) English Please note that payments under $300 must be paid by credit card . * Please refer to our payment options and applicable taxes . Buy e-book Learning Objectives • Upon completing this diploma, you will have the skills to: • Identify and consult on popular international travel and tourism destinations • Advise on modes of transportation, accommodation and tours • Apply IATA resolutions that apply to accredited travel agencies • Construct complex fares and manage changes to electronic tickets Structure • The key topics that are covered during this diploma include: • Popular tourism destinations • Sales techniques • Airfare construction and ticket exchanges/ reissuance • Travel industry laws and regulations • Tour, luxury and group travel options • Accommodation (other than hotels) • Social media marketing Primary Target Population This diploma is recommended for: Foundation in Travel and Tourism graduates Retail, home-based and niche travel consultants Reservations, marketing and sales personnel Official Qualification Please read the information about Online Exams with Remote Supervision (OERS) . Method: Online exam with remote supervision (OERS) Format: 80 multiple-choice questions. Closed course book exam. Time Allowance: 2 hours Passing Grade: 60% correct answers Distinction Grade: 85% correct answers Number of exam attempts: 2
Training Specifications
Classroom & Campus
150 hours
Standard / Multi-Engine
IATA Partner Network
Training Provider
International Air Transport Association (IATA)
Location: Global
Approval: IATA.CERT.TTC-001
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