Management Certificate in Civil Aviation: Human Resources Management

Curriculum & Course Overview

Goal The Management Certificate in Civil Aviation (MCCA) covers three main topics to help leaders prepare and enhance their leadership skills in civil aviation. The programme is taught at a level equivalent to that of a graduate business programme and consists of three independent courses: 1) Strategic Management Course; 2)    Human Resources Management Course; 3) Business Planning and Decision Making Course. These courses will provide current and future leaders in civil aviation with the tools needed to bring their organizations up to speed on critical industry issues. Each course is spread over 6 to 8 weeks: 4 or 5 weeks of asynchronous sessions online (self-paced) via LMS; 1 intensive week in person (in Montreal); and a final exam. All courses provide a well-rounded view of the theme under the instruction of a variety of experts and professionals who represent unique perspectives. Successful completion of all three courses will lead to a Management Certificate in Civil Aviation. Human Resources Management Course Description The resilience and adaptability of every organization is fundamentally a reflection of its people. The last few years have seen significant changes in working patterns: employees are more concerned about their mental health and have put a high value on the flexibility of their personal time. Managers have had to deal with "Great Resignation", quiet quitting, and the challenge of building and maintaining team engagement. In this course you will learn the key concepts linking principles of human behaviour to business situations, intercultural communications, and leadership. You will learn how to access your own leadership styles, learn how to develop your leadership potential and improve your ability to coach individuals and teams in times of change. Learning Objectives • • Understand key concepts relating to human behaviour in organizations; • Apply human resource theories to real life business situations; • • Learn communication skills to facilitate intercultural exchange; • • Develop your leadership potential and ability to manage change; • • Improve your ability to coach individuals and teams; and, • • Integrate and practice the human resource elements as a means to evaluate business decisions. Primary Target Population • Aviation professionals and managers from Civil Aviation Authorities (CAAs) • Airline employees • Aerodrome operators • Other aviation industry service providers • Managers transitioning into Civil Aviation Entry Requirements • A minimum of two (2) years work experience in an aviation related field; and/or • A first level university degree in combination with the successful completion of the • Aviation Fundamentals online course • may be accepted in lieu of the work experience. A proof of your first level university degree and certificate of the Aviation Fundamentals course will be requested.

Training Specifications